It was just a well-suited match for a whistle-stop in Philadelphia with great value-to-price ratio. The location is a 5-10 minute walk into the city center, which made exploring easy. Just be mindful of the extra fees for parking and incidentals.

exceptional service that turned my frustration into gratitude during my stay

Amazing service made my stay unforgettable.

Comfortable beds, but hot water issues made mornings difficult.

The room was decent overall, but the walls felt a bit thin. I could hear everything from the next door. The shower pressure was solid, which was a plus, but my friend struggled with hot water issues. The air conditioning worked well and helped with comfort. Cleanliness was on point, and the bedding was fresh. Just a little noisy at times. Also, the TV had Netflix, which was a fun touch!

Our stay at the Sheraton in Philadelphia had its ups and downs. The location made it easy to explore the city and access local attractions without any hassle. The lobby was lovely and welcoming. Parking proved to be a bit pricey at $39 per night, which felt excessive, especially since we were self-parking. Inside the room, I found the bedding clean and fresh, which is always a plus. However, the pillows didn’t have the support I expected. I appreciated the mini fridge and coffee maker being in good condition, but noise traveled easily from the neighboring rooms. Conversations could be heard clearly, making it hard to feel private. I also encountered issues with the hot water not being consistent throughout our stay, which was frustrating when trying to shower in the mornings. Overall, I felt our experience could have been much better with improved sound insulation and more attention to the hot water issue. The hotel itself had potential but needs enhancements in guest comfort.

Had an awesome group trip! We explored the nearby museums and enjoyed tasty breakfast. The staff were super friendly and made our mornings bright. Just a heads up, parking was really busy due to an event, so arrive early if you can.

One of my friends had issues with the hot water during their stay, which was frustrating. They mentioned it every morning, but it seemed like no one was really addressing the problem.

If you're a foodie, Philly's got your back! Grab a bite at Rex Pizza for late-night slices or swing by City Tap House Logan Sq for local brews and killer pub fare. Breakfast at the hotel was tasty too, with something for every palate. Plus, easy access to local gems made exploring a blast!

C'mon! And seriously, just one wash rag? A $100 incidental fee, and that body soap? Smelled like it belonged on a lumberjack! Too many hidden fees for my taste.

Comfortable stay in a great location, but cleanliness needs attention

I had a pleasant experience with a comfortable Queen Room, where the bed and pillows made for a good night's sleep. The location was ideal for exploring local attractions, and the staff were quite friendly. However, the bathroom cleanliness upon check-in was disappointing, with hairs left behind from previous guests that should have been addressed prior to my arrival.

Group looking for decent stay

Had a nice stay for one night. The breakfast was great with lovely staff-something for everyone.

A bit pricey for what you get but still acceptable.

I truly enjoyed the accessibility of the Sheraton Philadelphia Downtown, with its elegant lobby and comfortable seating areas, making it easy for seniors like me to navigate and relax after a long day of sightseeing.

Improve dining options for seniors' convenience.

Central location makes it easy to navigate to various attractions. Comfortable bedding allows for a good night's sleep, and good shower pressure adds a nice touch to morning routines.

Soundproofing leaves much to be desired, with conversations from neighboring rooms clearly audible. Parking was a hassle due to full lots, requiring a trek back to the hotel. The HVAC system wasn't perfectly reliable. I had to play around with the temperature settings for comfort. During my stay, occasional cleanliness issues popped up, with some common areas appearing less than well-maintained. It felt like I was often missing out on the amenities I expected based on the hotel's branding due to a general sense of understaffing and miscommunication.

the shower had super weak water pressure (not good). the location is awesome, easy walking to major attractions! staff were super friendly, they helped me with directions. valet parking was convenient and worth it!

The rooms were clean and the atmosphere was inviting. The location is perfect for exploring local attractions.